Are you available by phone?
No, we are not available by phone, but we respond quickly to questions sent to support@moquer.com. Through our ticketing system, we can immediately investigate your inquiry and provide you with an answer.
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What payment methods are available on the website?
There are many payment options to choose from on the website. For all countries, you can pay with Credit Card, PayPal, Apple Pay, or Google Pay. Additionally, there are specific payment methods available per country: Austria: EPS, Klarna, Riverty, ...
Are you available via social media?
No, Moquer is not active on social media. In 2025, we decided to focus solely on our own platform instead. If you have any questions or suggestions, feel free to send us a message at support@moquer.com
Do you offer samples to try out?
No, unfortunately, we do not have free samples or testers available to try out products. However, we do have a range of travel-size versions of products for sale in the shop, which are perfect for trying out.
Do you offer discounts?
Yes, there are always discounts and promotions available on Moquer. The main discount is our volume discount. The more you order, the more you save. You get 5% off when you order 3 items, 7% off for 4 items, and a generous 9% off when you order 5 or ...