Algemeen
Can I get advice about products?
Yes, in some cases we are able to provide you with some advice, but we also have an extensive Moquer blog with a lot of information. Category pages also have full descriptions with useful information.
Are you available via social media?
No, Moquer is not active on social media. In 2025, we decided to focus solely on our own platform instead. If you have any questions or suggestions, feel free to send us a message at support@moquer.com
Do you offer samples to try out?
No, unfortunately, we do not have free samples or testers available to try out products. However, we do have a range of travel-size versions of products for sale in the shop, which are perfect for trying out.
Do you offer discounts?
Yes, there are always discounts and promotions available on Moquer. The main discount is our volume discount. The more you order, the more you save. You get 5% off when you order 3 items, 7% off for 4 items, and a generous 9% off when you order 5 or ...
I am missing a specific brand or product on your website.
If you are missing a specific brand or product from a particular brand on our website, we are always open to suggestions for adding it. Feel free to send us a message at support@moquer.com. European legislation regarding cosmetics is very strict, ...
Are you available by phone?
No, we are not available by phone, but we respond quickly to questions sent to support@moquer.com. Through our ticketing system, we can immediately investigate your inquiry and provide you with an answer.